CAUSES OF ATTACKS ON PSYCHIATRIC MEDICAL CARE PERSONNEL WITHIN ORGANIZATIONS AND JOB SATISFACTION

Ying Xia^{1, #}, Ziyun Yang^{2, #}, Hanbin Ji³, Lijie Fang⁴, Qiuming Ji⁵, Dan Liao^{6, *}

¹Department of Drug Dependence Clinic, Wuhan Wudong Hospital, Wuhan, 430084, Hubei Province, China - ²Education and Counseling Center for Psychological Health, Zhongnan University of Economics and Law, Wuhan, 430073, Hubei Province, China - ³Department of Psychiatric, Wuhan Wudong Hospital, Wuhan, 430084, Hubei Province, China - ⁴Department of Human Resource Management, Wuhan Wudong Hospital, Wuhan, 430084, Hubei Province, China - ⁵Department of Science and Education Division, Wuhan Wudong Hospital, Wuhan, 430084, Hubei Province, China - ⁶Department of Psychiatric Intensive Care Unit 1, Wuhan Wudong Hospital, Wuhan, 430084, Hubei Province, China 

To investigate the possible causes of workplace attacks on psychiatric medical care personnel within organizations and their job satisfaction, a questionnaire was adopted as the research method for the exploration of current attacks on in-service psychiatric and non-psychiatric medical care personnel at work in Wuhan and their job satisfaction. Besides, the relationship between demographic characteristics and job satisfaction and all dimensions of workplace aggression was analyzed. It was demonstrated that the incidence of attacks on psychiatric health care personnel within organizations reached 85.6%, which was apparently higher than that on non-psychiatric health care personnel within organizations (49.8%) (P<0.05). Length of service, education background, the number of monthly night shift schedules, whether to report after an attack, and whether they ever received relevant training were the independent risk factors of the attacks on psychiatric medical care personnel within organizations. In terms of different dimensions of job satisfaction among psychiatric medical care personnel, the average scores for remuneration and benefits, career development and stability, organization integration, interpersonal relationship, leadership and management, job dimensions, and total scale were 1.72±0.31, 2.01±0.42, 2.11±0.51, 2.05±0.31, 1.69±0.38, 1.07±0.41, and 1.64±0.52 points, respectively, which were obviously lower than those for psychiatric medical care personnel. To sum up, the incidence of the attacks on psychiatric medical care personnel within organizations obviously increased, while job satisfaction significantly reduced.