COMPARISON OF THE APPLICATION EFFECTS OF FLEXIBLE MANAGEMENT AND ROUTINE NURSING IN HEPATOBILIARY SURGICAL NURSING

YANSHUANG CHENG^1#, JING ZHOU^2#, YUHONG ZHOU^3*

¹Department of Hepatobiliary Surgery, Chinese PLA General Hospital, Beijing 100853 China - ²Department of General Surgery, Chinese PLA General Hospital, Beijing 100853 China - ³Department of Surgery, Chinese PLA General Hospital, Beijing 100853 China

Objective: This study aimed to observe and analyze the application effects of flexible management and routine nursing in hepa- tobiliary surgical nursing.

Methods: A total of 180 cases who underwent the treatment in the Department of Hepatobiliary Surgery in our hospital, were enrolled as the research subjects in this study. They were divided equally into the control group (90 cases, routine nursing mode) and the research group (90 cases, routine nursing mode plus flexible management scheme). The nursing effects in the two groups were observed and the following indexes were compared: the overall satisfaction of patients on nursing work, the nursing quality in both groups, the satisfaction of nurses on work, the incidence rate of nurses’ error and the complaint rate in nursing service.

Results: The overall nursing satisfaction of patients and satisfaction of nurses on work in the research group were significantly higher than those of patients and nurses in control group (P < 0.05). The nurses’ nursing quality was evaluated by the Assessment Criteria of Nursing Quality formulated by our hospital in which the results showed that the nurses’ nursing quality in research group was better than the control group (P < 0.05). Moreover, both patients’ complaint rate in nursing service and incidence rate of nurses’ error in the research group were distinctly lower as compared with the control group (P < 0.05).

Conclusions: During the nursing period of patients with hepatobiliary surgery, the flexible management scheme can significantly enhanced patients’ overall nursing satisfaction as well as the satisfaction of nurses on work, which are conducive to promote the harmonious degree of relationship between nurses and patients.