Introduction: An organization has obligations toward its internal and external elements, but its inherent authority does not generally allow vindication of rights by their rightful owners. Hospitals have become more ethical by approaching conditions where people can properly vindicate their rights; that is, they are more predictable. This study aimed to explain ethical predictability of healthcare centers in Iran.
Methodology: This qualitative study was conducted on 25 people selected by purposive sampling. Data were collected using semi-structured interviews, which were recorded, transcribed, and analyzed several times, and examined by three experts. Data were analyzed using conventional content analysis.
Results: A total of 706 concepts were extracted, and categorized in three main themes of “essential infrastructures”, “barriers to ethical predictability”, and “accountable organization”
Conclusion: The results showed that ethical predictability depends on certain underlying factors, including concurrent respect for the rights of clients and employees, motivational management, and institutionalization of ethics. Hence, managers can enhance predictability by considering ethical indicators as criteria for decision-making and policy-making. This will in turn lead to respect for the rights of patients and employees. Ethical acculturation through mass media, religious institutions, and educational organiza- tions such as schools and universities can help its institutionalization
Ethical predictability, organizational ethics, healthcare services centers, qualitative study, content analysis.